5 Customer Retention Strategies That Keep Customers Coming Back
Did you know that it is six to seven times more expensive to get a new customer than it is to keep your current ones?
That's why as a business owner it is so important that you learn how to create a customer fan base which raves about what you do for them.
You want fans who talk about your products or services for free and you want them to be so satisfied that they consistently buy more and more of them.
People have been asking me how have we been able to do it here at Success Insider—whenever I'm speaking on stages, they ask, ‘Tim, how have you got clients who have been with you from day one? Have you got a raving consumer fanbase? Because I often see them talk about your products and programs for free online on Facebook.’
Well, Insider, it's not some form of luck or trickery or manipulation—far from it!
I’m sure you know that the success of your business depends on how you treat your customers—that is obvious—but what is the secret of treating them exactly right so they come back again and again?
How about the product or service you actually deliver to your customers? Is it better to give them exactly what they want? Or to keep them wanting more? Or to give them more than they asked for?
Why did you choose the business you chose? Was it just something you thought looked good, or was it a burning passion of yours?
Do you think your customers feel like independent consumers or do they feel like part of a community or group?
How much do you share with the people who buy your products or services? Do they know the real you. or do they see a shiny logo and website with loads of information to read?
For the answers to these questions, watch my video today where I will share with you the five steps I have developed, so you can make sure your customers keep coming back time after time.
Remember this requires you to think differently. It's about coming from the right place and provided you do, your business will grow. But most importantly your customers’ lives will be transformed! So pay close attention to what I’m about to share with you in this video, my friend!
I hope you liked this video, and let me know in the comments box below—what are you going to take action on? I'll be sure to get back to you.
If you like this video, share it with an aspiring or current entrepreneur who you know will benefit from this message.
This life is all about paying it forwards, and as always, follow your heart my friend. Take action and let's go transform the world together.